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Privacy Policy

Last updated: 14 July 2026

This page explains how Red Kite Furniture ("we", "us") collects and uses personal data when you interact with this website or contact us about a project. We are the data controller for the information described below.

Who we are

Red Kite Furniture, 5 Elvin Way, Norwich NR3 2BB. Email sales@redkitefurniture.co.uk. Phone 01603 213 273.

What we collect

  • Contact details you submit through our enquiry form (name, email, phone, company).
  • The content of the message or specification you send us.
  • Basic technical data (IP, browser, pages visited) from standard server logs and analytics, where enabled.

How we use your data

  • To respond to your enquiry and prepare a quote.
  • To deliver, install and support any furniture or reupholstery work you commission.
  • To keep records required for tax, insurance and warranty purposes.

Our lawful bases are: performance of a contract (or steps to enter one), and our legitimate interest in operating and improving our business.

Sharing

We do not sell your data. We only share it with service providers who help us deliver a project (couriers, fabric suppliers, our email host) and where required by law.

Retention

Enquiries are kept for up to 24 months. Records relating to completed projects are retained for the period required by HMRC and by our insurers.

Your rights

You have the right to access, correct, delete or object to our use of your personal data. To exercise any of these rights, email sales@redkitefurniture.co.uk. You may also complain to the Information Commissioner's Office (ico.org.uk).

Cookies

This website uses only essential cookies required for the site to function. If analytics are enabled in the future, we will update this page and, where required, request consent.

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